At Mapiq, we believe the workplace should evolve alongside the dynamic needs of employees and organizations. 2024 was an exciting year as we introduced new features and improvements designed to help workplace leaders address complex challenges, make data-driven decisions, and create environments where employees thrive. Here’s a closer look at what’s new, the challenges these updates solve, and what’s on the horizon for 2025.
A New Frontier in Workplace Analytics
In 2024, we launched Mapiq Insights, a game-changer in workplace analytics. It doesn’t just deliver reports or graphs — it transforms the way you view, analyze, act on, and tell stories with workplace data, bridging the gap between high-level trends and granular details, all visualized on an interactive map.
Key Features of Mapiq Insights
With Mapiq Insights, the days of static graphs are over. It’s time to play with the data, travel through time, and unlock the full potential of your workplace.
Granular and Global Views
Move between global metrics and detailed facility-level insights. Filter and compare data by office, region, floor, building, room, desk, or department, empowering leaders to identify trends and act with precision.
Dynamic Occupancy and Attendance Metrics
Stay ahead of workplace needs with real-time and historical data on occupancy and attendance, enabling you to make informed decisions about space utilization. Also, you can set your own thresholds to define occupancy levels that matter most to your organization. Filter out days with unusually low or high occupancy to gain a clearer picture of typical usage patterns. This level of customization allows you to focus on improving peaks and valleys, optimizing how your spaces are utilized during critical times.
AI-Driven Recommendations
Receive actionable insights powered by AI, helping you prioritize tasks, identify improvement areas, and streamline workplace operations.
Interactive Data Exploration
Travel through time to compare periods, benchmark performance across locations, and drill down for a deeper understanding of workplace dynamics. Interactivity ensures that you’re not just observing but engaging with the data to find meaningful patterns.
Portfolio-Wide Benchmarking
Compare offices, regions, and portfolios to identify best practices and align strategies across locations. Structured benchmarking helps organizations standardize excellence.
A New Era of Decision-Making
Mapiq Insights is developed for decision-makers who want more than just data — it’s for those who seek clarity, direction, and actionable strategies. By offering an unparalleled level of interactivity and visualization, Mapiq Insights enables organizations to:
- Optimize workplace design based on data.
- Make accurate decisions about leases, subleases, or expansions.
- Run data-driven pilots and learn across all entities.
- Benchmark and improve performance across locations.
What Else We Delivered in 2024
Building on the success of Mapiq Insights, we also introduced several key features to tackle modern workplace challenges, enhance efficiency, and deliver value. Here’s a breakdown of the innovations we rolled out.
Mapiq Insights with Room Insights (Powered by O365 Calendar Data)
Meeting rooms are often underutilized or overbooked due to inefficient scheduling practices. With Room Insights, powered by O365 calendar data, you can gain real-time visibility into room utilization, allowing you to optimize scheduling and improve space availability for your teams.
Building Utilization Insights (Powered by Cisco WiFi)
Gaining a clear picture of building usage is often a challenge for organizations, with traditional methods of measuring attendance falling short in scalability and detail. Mapiq’s integration with Cisco WiFi transforms how workplace leaders approach this problem, offering a scalable, efficient alternative.
This solution not only provides total attendance data but also delivers granular insights into how different floors are utilized. Armed with this information, organizations can optimize layouts, allocate resources more effectively, and uncover opportunities to reduce costs while improving the overall workplace experience.
Data Connections for Custom Reporting
Standardized reports may not always meet specific organizational needs. Mapiq’s Data Connections feature allows you to stream data directly from the platform, enabling you to build custom reports that align with your business objectives. This is a real game-changer for being able to work with data and empowering workplace analytics teams.
SwiftConnect Integration
Managing physical access credentials can be time-consuming and inconvenient for employees. That’s why Mapiq’s SwiftConnect integration allows employees to enter buildings using their digital access badges, simplifying the onboarding process and enhancing workplace accessibility.
Kiosks for Ad Hoc Meeting Room Availability
Finding an available meeting room can be a frustrating and time-consuming task for employees. Mapiq’s kiosk feature solves this challenge by allowing employees to locate and book nearby meeting spaces instantly.
But these kiosks are more than just a convenience — they’re also a tool for driving behavior change. By strategically placing kiosks and promoting specific spaces, organizations can guide employees to use underutilized areas, ensuring a more balanced and efficient use of office resources. This dual functionality boosts productivity while supporting better space management.
Custom Reports Tailored to Your Goals
Addressing the unique needs of our clients, we now offer custom reports designed to target specific pain points and achieve measurable goals within a defined timeframe. Whether it’s improving space utilization, increasing employee satisfaction, reaching ESG goals, or reducing operational costs, these reports provide actionable insights tailored to your organization’s objectives.
Enhanced Sensor Monitoring and Commissioning
Malfunctioning sensors can lead to inaccurate occupancy data, disrupting workplace operations. Mapiq’s enhanced monitoring and commissioning capabilities simplify bulk sensor management and ensure reliable occupancy data for better decision-making.
Customer Branding (Enterprise Customers Only)
Large organizations struggle to provide a personalized employee experience across global locations. With customizable branding and building images, enterprises can create a cohesive and branded workplace experience tailored to their employees’ needs.
What’s Coming in 2025
As we look ahead, our focus is on empowering workplace leaders to tackle forward-looking challenges with innovative tools. Here’s what’s on the horizon.
Forecasting and Scenario Planning
Organizations often struggle to predict how changes in headcount or team structures will impact space needs. We aim to introduce tools for forecasting and scenario planning, helping you align your workplace strategy with projected growth and resource allocation.
Neighborhood Planning
Creating dynamic, employee-focused zones within the office requires careful planning. Our upcoming neighborhood planning tools will help you design spaces that foster collaboration while accommodating evolving work styles.
Rightsizing Opportunities
Inefficient space utilization leads to unnecessary costs. Mapiq will continue to enhance its tools for identifying rightsizing opportunities, ensuring organizations can optimize both building-level and space-specific allocations.
How These Innovations Solve Workplace Challenges
From real-time insights to advanced access solutions and forward-thinking forecasting tools, Mapiq’s updates are designed to address the challenges of today’s hybrid workplace. Whether it’s improving operational efficiency, enhancing the employee experience, or enabling smarter space management, our platform is here to support you every step of the way.
Take the Next Step: Book a Demo Today
Ready to transform your workplace strategy and unlock the full potential of your spaces? Discover how Mapiq’s solutions can help your organization thrive.
Contact us today to schedule a demo and explore how Mapiq can work for you.
